Can I Close My Truist Account Online (2024)

FAQs

Can I Close My Truist Account Online? ›

Visit Bank You cannot close your bank account online. You need to visit your home branch where you opened the account. So you need to walk into the home branch where you have an account and request them for account closure.

Over the Phone – Cancel your Truist checking account by calling the company's customer service department at 844-487-8478. You will have to provide your personal and account information to verify your identity. At a Branch – Walk-in or make an appointment at a branch location to close your account.

How do I permanently close my bank account online? To permanently close your bank account, first withdraw the entire sum. Then, download the account closure form from the official website, fill it out and submit it to the bank branch along with all the important documents.

Typically, you must call or visit your financial institution to do this. However, some banks and credit unions will let you close an account online. Be sure to download any statements you may need for purposes such as completing your tax return before the old account is closed.

Some banks may allow you to close your bank account online, but a call to your local branch or customer service can help you determine the best process. Usually, banks require you to come into a branch to close your account, and you'll need to withdraw any remaining funds while you're in person.

Truist One Checking is a non-interest bearing account. Statements are provided monthly and may be combined with other deposit accounts. Accounts closed in a charged-off status, $30.

You can close a bank account by visiting a bank branch, submitting a written cancellation request or calling customer service. To ensure the account is closed in good standing and without any pending direct deposits or bill payments, you can take some simple steps.

Contact Your Bank

Cancel your bank account. Although financial institutions allow you to do this online, they may require you to make a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.

There should not be a fee to close a bank account. However, if your account has a negative balance, you will need to bring the balance up to zero before you can close the account.

Call your old bank or send a secure message through your online banking portal to confirm there are no pending transactions or outstanding charges and the account balance is zero. Then you can ask the bank to close the account. Some banks require written notice that you want to close your account.

Can a bank refuse to close your account? ›

Generally, the bank will not close a checking account that is in an overdraft status. Such an account will be kept open until it is brought current. Then, the account can be closed. Review your deposit account agreement for policies specific to your bank and account.

Your bank could decide to close your account if you haven't been using it enough (or at all). If there have been no debit or check transactions for at least three years, the bank might consider the account abandoned and refer it to your state's unclaimed property program.

Closing a bank account can take anywhere from a few days to a few weeks, depending on the bank and whether there are any outstanding transactions or issues to resolve. In many cases, if your account is in good standing and all transactions have cleared, the process will only take a day or two.

You cannot close your bank account online. You need to visit your home branch where you opened the account. So you need to walk into the home branch where you have an account and request them for account closure.

Bottom line. Closing a bank account that's in good standing won't hurt your credit score. If you have a negative bank balance, however, it's important to resolve the balance before closing the account. Otherwise, the negative balance could be bad for your credit if it doesn't get resolved.

The Monthly Maintenance Fee can be waived for the Truist Confidence account for each statement cycle by: Making $500 or more in total deposits per statement cycle OR. Making 10 or more qualifying transactions per statement cycle ¹ OR. Primary client is a student under the age of 25.

$0 monthly maintenance fee if you: Have any related ¹ Truist personal checking account OR. Maintain a minimum daily ledger balance of $300 ^2, or more OR. Schedule a preauthorized internal transfer of $25 or more per statement cycle OR.

- $3 per transaction12 at non-Truist ATMs in the U.S. - $5 per transaction12 at non-Truist ATMs outside the U.S. - 3% International Point of Sale & ATM assessment fee per transaction12 - Non-Truist ATMs may charge additional fees - Replacement card rush fee: $30 charge Stop Payment Fee $35 each.